Frequently Asked Questions
Is Video Banking Secure?
Video Banking is a secure and effective way to bank with us from the comfort of your home office, kitchen, or anywhere you happen to be when you have banking needs. Video Banking uses advanced encryption technology, prevents unauthorized access, and ensures your personal information is secure and protected.
HOW DO I MAKE INTERNAL TRANSFERS THROUGH VIDEO BANKING?
Visit stonehambank.com on your computer or download the Video Banking App to your tablet or mobile device using the links shared above, and quickly start transferring funds internally with the help of a StonehamBank Video Specialist face-to-face.
WHAT OTHER TRANSACTIONS CAN I DO USING VIDEO BANKING?
Video Banking allows you to work with a StonehamBank Video Specialist to conduct all your banking needs, whether it’s to open accounts, transfer funds, or sign documents. Video Banking is nearly the same as going into a branch but from the convenience of your own home or anywhere you are.
*To use the Video Banking software, you must accept both video and audio capabilities on the device you are using. Note that the software is not available for use on Internet Explorer; you will need to use Google Chrome, Firefox, Safari or the StonehamBank Video Banking app in order to use the service.