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Tools & ResourcesConnect
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Frequently Asked Questions
Call Us
Call us at our Customer Contact Center: 1-888-402-2265
| Monday - Wednesday | 8:00am - 5:00pm |
| Thursday & Friday | 8:00am - 6:00pm |
| Saturday | 9:00am - 1:00pm |
| Sunday | Closed |
Call our Automated Telephone Banking Service: 1-800-407-6747
Report a lost or stolen Debit/ATM card: 1-800-236-2442
StonehamBank offers fraud monitoring 24 hours a day to protect your card. You might be contacted via text, email and/or automated calls to verify any suspicious activity. Please make sure your account is always updated with the most current contact information so we can reach you without a delay and release any blocks that might have been placed on your card.
Live Chat
| Monday - Wednesday | 8:00am - 5:00pm |
| Thursday & Friday | 8:00am - 6:00pm |
| Saturday | 9:00am - 1:00pm |
| Sunday | Closed |
Video Banking
Speak with a local Customer Contact Specialist directly through our video banking app.
Learn more about video banking.
| Monday - Wednesday | 8:00am - 5:00pm |
| Thursday & Friday | 8:00am - 6:00pm |
| Saturday | 9:00am - 1:00pm |
| Sunday | Closed |
Request More Information
Banking By Appointment
Schedule your next meeting with a StonehamBank representative.
Send us a message at info@stonehambank.com
Email boxes are monitored during regular business hours.
Make an Appointment
Contact Us
Visit a Branch
Video Banking