Important Update: Possible Temporary Traffic Light Installation

SCAM ALERT

Attention valued customers! We’ve been made aware of fraudulent activity involving our 888 number. Scammers are attempting to deceive customers via calls and text messages. Please note, we NEVER request sensitive information via phone or text. If you receive suspicious calls or messages, do not engage and report them immediately. Your security is our top priority!

Monday, August 28, 2023

UPDATE 10/10

Possible Traffic Light Installation: On 10/10 and throughout the week, Eversource may install new traffic lights at our Stoneham Branch entrance. Please remember to yield in the direction of the flashing red arrow after coming to a complete stop. This traffic light will assist both our customers and team members when exiting the bank parking lot.

We want to keep you informed about the on-going culvert project that is currently impacting the road access to our Montvale Avenue Branch. Due to this project, today (8/28) the Stoneham Police Department have temporarily closed the road from Maple Street down to the construction site. The only available route now is one way coming from Main Street, with police assistance managing traffic flow.

Despite these challenges we want to assure you that our Montvale Ave branch remains fully operational and open to serve you. To minimize any inconvenience, our dedicated customer service representative are ready to assist you:

Phone Support: You can reach our customer contact center team by phone at 888-402-2265. They are available to address your inquiries, provide assistance, and help with any banking needs you might have.
Video Banking: Experience the convenience of face-to-face interactions through our video banking service. Connect with our representatives remotely, right from the comfort of your home or office.

Thank you for your understanding and continued support during this time. We remain committed to providing you with the highest level of service. If you have any questions or need further assistance, please don’t hesitate to reach out to our customer service team.

SCAM ALERT

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Important Update: Possible Temporary Traffic Light Installation

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