Thursday, October 1, 2026
This year's #BanksNeverAskThat campaign shines a spotlight on the vital role bank employees play in protecting customers from fraud.
(STONEHAM, MA OCT 2026) – This month, StonehamBank joins the American Bankers Association (ABA) and banks across the country in supporting the 2026 #BanksNeverAskThat campaign, a nationwide initiative focused on helping consumers recognize, avoid and report fraud and scams.
The need for awareness has never been greater. According to a 2026 House Financial Services Committee report, three out of four Americans have experienced a scam or fraud attempt. These crimes continue to have a significant financial impact, with a 2026 Gallup survey estimating that scams cost consumers $68 billion in 2025.
To help protect our communities from growing cyber threats, StonehamBank created the Cyber Squad, a team of employees who share cybersecurity knowledge with seniors, students, businesses, and community organizations. Through educational presentations and workshops, the Squad provides practical tools to help everyone safeguard their finances and navigate the digital world safely.
"At StonehamBank,” notes VP/ISO Officer Denise Lelievre, “protecting our customers and community is a top priority. Scammers are constantly evolving their tactics, which is why education and awareness are so important. Through our in-person community efforts and participation in the #BanksNeverAskThat campaign, we are helping people recognize fraud, safeguard their personal information and feel confident taking steps to protect their financial well-being. We are proud to offer cybersecurity workshops, social media outreach and educational resources for seniors and other vulnerable members of our community, empowering them with the tools and knowledge to protect themselves from scams, fraud, and cyber threats in their everyday lives.”
The award-winning #BanksNeverAskThat campaign uses memorable, engaging content and a touch of humor to teach consumers how to spot common scam tactics. The campaign reinforces a simple but important message: banks will never ask customers to provide sensitive information such as PINs, passwords or Social Security numbers through unsolicited calls, texts or emails.
Throughout October, StonehamBank will share fraud-prevention tips through its digital channels and community outreach efforts, helping everyone stay informed about current scam trends and practical ways to protect their finances.
For more information about common scams and how to protect yourself and your finances, call us anytime at 888-402-2265 and/or visit BanksNeverAskThat.com.
About StonehamBank
StonehamBank is a full-service community bank offering state-of-the-art products and services to residents and businesses throughout eastern Massachusetts and southern New Hampshire. With over 138 years of banking experience, StonehamBank provides progressive products and convenience services, and believes in making a difference in the community through its Community Involvement Program and Charitable Foundation. Member DIF. FDIC-Insured - Backed by the full faith and credit of the U.S. Government. Equal Housing Lender. For more information on StonehamBank, please visit www.stonehambank.com or call directly at 888-402-2265. “We are Your Neighbors”
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