Call us at our Customer Contact Center: 1-888-402-2265
Monday - Wednesday 7am to 6pm
Thursday & Friday 7am to 6pm
Saturday 9am to 1pm
Call our Automated Telephone Banking Service: 1-800-407-6747
Report a lost or stolen Debit/ATM card: 1-800-236-2442
StonehamBank offers fraud monitoring 24 hours a day to protect your card. You might be contacted via text, email and/or automated calls to verify any suspicious activity. Please make sure your account is always updated with the most current contact information so we can reach you without a delay and release any blocks that might have been placed on your card.
For Hearing Impaired, please use either the TTY number above or our live chat feature.
Chat with us live
Monday - Wednesday 8am to 5pm
Thursday & Friday 8am to 6pm
Saturday 9am to 2pm
Visit A Branch
Send us a message at info at stonehambank dot com
Email boxes are monitored during regular business hours.