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Call us at our Customer Contact Center: 1-888-402-2265

Monday - Wednesday  7am to 6pm

Thursday & Friday 7am to 6pm

Saturday 9am to 1pm


Call our Automated Telephone Banking Service: 1-800-407-6747

Report a lost or stolen Debit/ATM card: 1-800-236-2442

StonehamBank offers fraud monitoring 24 hours a day to protect your card. You might be contacted via text, email and/or automated calls to verify any suspicious activity. Please make sure your account is always updated with the most current contact information so we can reach you without a delay and release any blocks that might have been placed on your card.

TTY: 1-781-279-2752

For Hearing Impaired, please use either the TTY number above or our live chat feature.

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Monday - Wednesday  7am to 6pm

Thursday & Friday 7am to 6pm

Saturday 9am to 1pm


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Please be aware that this web form is not a secure form of communication. Please do not send confidential information via this form. This includes account numbers, social security numbers, password or PIN information. Have questions? Talk with us at 888-402-2265.